TERMS & CONDITIONS
Membership Terms and Conditions
Definitions & Interpretation
Membership Sign Up means the Terms and Conditions Acknowledgement supplied by Bondi Vixen.
Bondi Vixen Contract ccomprises of the Membership Terms and Conditions and the Terms and Conditions Acknowledgement.
Cathedral of Sweat means the Bondi Vixen Fitness, Wellness and Lifestyle Emporium located at 34a Ocean Street North, Bondi NSW 2026.
Goods and / or Services means the goods and / or services and / or facilities provided by Bondi Vixen to You.
Membership Terms and Conditions means these Membership Terms.
Parties means You and Bondi Vixen.
Staffed Hours means the times the Cathedral of Sweat is staffed. Times are subject to change at the sole direction of Bondi Vixen.
We, Us, Our means Bondi Vixen.
You, Your, Yourself means the person who is specified as the member in Your Terms and Conditions Acknowledgement form.
The Rules is the combination of the Membership Terms and Conditions and the Terms and Conditions Acknowledgement.
The Membership Terms are between Bondi Vixen and You. You acknowledge and agree that You are over the age of 18 years of age. If You are under the age of 18 You must be accompanied by a Parent/Guardian at all training sessions.
Bondi Vixen Agreement
You must ensure that You read, understand, and abide by the Terms and Conditions of Bondi Vixen which are notified to You through membership sign up, Email, Bondi Vixen Members Private Facebook Group and located on our website (www.bondivixen.com).
When You sign the Membership Terms, You are entering into a legally binding contract with Bondi Vixen. It is important that You have read and understood all the Terms and Conditions of the Bondi Vixen Contract before signing the Membership Terms. If You have any questions, please ask us before You sign.
If You break any of the Terms and Conditions, Bondi Vixen will respond in a way which we consider fair and reasonable which may include the following:
- A written warning; or
- Suspension or cancellation of Your Membership.
If Your breach causes Bondi Vixen or another person costs, losses and/or damages, You agree to pay for these.
- Joining Fee of $50.00 Applicable.
- Minimum 6 payment commitment.
- After the minimum commitment, your membership will be ongoing week by week until a cancellation request is received.
- All Cancellation requests must be received in writing to email@example.com with 30 Days’ Notice.
6 Monthly Memberships
- Joining Fee of $50.00 Applicable.
- 26 Weekly Payments per 6 months cycle.
- The 6 months membership will roll over at the end of 26 payments, and lock in for a further 26 payments.
- Cancellation of the account must be received 30 days prior to the rollover date.
- Cancellations or conversion to a Flexi Plan can only be actioned on the rollover date.
- Note: Time Freeze requests will extend out the rollover date.
Time Freeze is available for $10 per week requested.
Time Freeze periods will not count towards Your contractual minimum term and will extend any applicable minimum term by the number of suspended weeks.
You must provide in writing to firstname.lastname@example.org a minimum of 7 days’ notice.
We cannot backdate any Time Freeze requests.
You must request a minimum of 7 days from the date of payment, we do not pro-rata weeks.
Membership may not be frozen during the notice period of a cancellation request.
Time Freeze fee is payable upfront. Your account is then placed on hold for the time indicated.
Flexi Plans are locked into a minimum of 6 payments.
6 Month Memberships are locked into 26 payments.
Please refer to your Terms and Conditions Acknowledgement for your Membership Type and Rollover Date.
All cancellation requests for all Membership Types require thirty days (30) days written notice by You to Bondi Vixen via email only to email@example.com.
All cancellation requests via phone, SMS, social media or other medium will not be accepted.
All cancellation requests may be received by Bondi Vixen at any time. However, Bondi Vixen reserves the right to deny requests when the conditions of this clause have not been met by You.
Please Note: That this is an ongoing Bondi Vixen Contract. Your membership with Bondi Vixen will continue until adequate cancellation criteria has been met and agreed with an authorised officer of Bondi Vixen in accordance with this clause.
All classes are booked via the Bondi Vixen App or Bondi Vixen Website.
Each Class has a lockout window of 1 hr. All bookings and cancellations of classes must be finalised 1 hour prior to the class.
Classes are capped to ensure the safety of members and adequate staffing.
If a class is full you will be placed on a waiting list. Refer to the time table for class numbers.
Classes will be cancelled with less than 4 bookings. Notifications for cancelled classes will be done via the Members Private Facebook Group Page, Email and Text to those booked in.
No Classes on Public Holidays unless advised.
Outdoor classes will be cancelled in rainy weather. In this case you are welcome to rebook a studio class or turn up if you missed the window to book. All communication regarding class changes or cancellations will be posted in the Members Private Facebook Group page.
If You are placed on a waitlist, notification of being added to the class is done via email. It is Your responsibility to check Your email prior to the class start time to see if You have been added to a class. By not checking Your emails You are risking a No-Show Fee.
No Show Policy
We have an in-house policy that You MUST adhere too. We will be debiting Your account $10 for no-shows or late cancels to all booked classes. By not showing up to a class that you have booked, results in either a member missing out on a place or Bondi Vixen providing additional staff members for classes at max capacity, that is not required. It is also a highly effective accountability tool.
It is mandatory that you have up to date Contact Details on file, including Medical Information, Waivers and Emergency Contact Details.
You are personally responsible for payment to Bondi Vixen of the Membership fees as and when they fall due.
Your Membership fees are payable in advance in accordance with the Membership Type selected in Your Enrolment for Membership.
Bondi Vixen reserves the right to use the services of a third-party billing company (EziDebit) to deduct Membership fee payments.
Your Membership fees will be direct debited from Your nominated bank account or credit card. By nominating a debit or credit card account, You authorise Bondi Vixen to deduct from that account all fees and other charges You are responsible for under the Membership Terms.
We do not accept Cash Payments under any circumstances.
It is Your responsibility to ensure that You have sufficient funds in Your nominated account when the weekly payments are to be direct debited. If there is insufficient funds in Your nominated account, or there is another reason that Your account was unable to be debited, You will be responsible for any administration fees and or collection fees charged by Bondi Vixen and/or any third-party billing providers.
In the event that You fall into arrears in respect of any Membership fees payable, Bondi Vixen reserves the right to deduct these Membership dues from Your nominated bank account or credit card provided to Bondi Vixen at any time without notice to You.
Bondi Vixen reserves the right to levy an administration fee, if required, to forward any outstanding accounts to a third-party party collection agency. You will be responsible for all costs incurred by Bondi Vixen as a result of forwarding Your outstanding account to a third-party collection agency.
Bondi Vixen is not liable for any fees incurred by You from Your designated bank or card provider for any late fees or charges incurred for failing to meet direct debit agreement with Us.
If You seek to terminate the Bondi Vixen Contract or stop the automatic debit arrangement in a manner not prescribed in the Membership Terms, then You may be liable to Bondi Vixen for damages for breach of contract.
You must tell Bondi Vixen if You are transferring or closing Your account or card, at least 7 days before Your next direct debit. You must also tell Bondi Vixen about any changes to Your account or credit card, such as an expiry date or number, at least 7 days before Your next direct debit.
Bondi Vixen reviews Membership or No-Show fees periodically and may change these fees from time to time. Your Membership or No-Show fees may be increased at the discretion of and at any time by Bondi Vixen, subject to fourteen (14) days written notice.
Bondi Vixen will notify You in writing. It is Your responsibility to ensure that Bondi Vixen has up to date Contact Information. Where we have made a reasonable effort to let You know about a fee increase, You authorise Bondi Vixen to increase any direct debits from Your nominated bank account or credit card.
All Membership fees include all government taxes and rates. We reserve the right to change Your Membership fees in line with any government tax and rate changes.
Our Merchant Facility is called Ezidebit You will see this name on Your bank statements for any transaction made with Bondi Vixen.
ALL Transactions incur transaction fees.
Credit Cards and Debit cards (Visa & Mastercard) incur a 2.2% of the transaction fee with a minimum fee of 88c. Please note AMEX cards have a higher percentage of 4.4%.
Direct Debits where we have Your BSB & Account number charge 88c flat fee on all transactions.
Dishonoured payments are charged at $14.90 per failed transaction.
If You wish to change Your payment method, please contact admin via email (firstname.lastname@example.org) and we will instruct You how to safely update Your details.
Bondi Vixen may amend the Membership Terms and will display any changes in the Cathedral of Sweat or on the Bondi Vixen website. This includes changes to the Cathedral of Sweat’s opening and closing hours, Classes, Goods and/or Services and Membership fees. Any variation to these Terms and Conditions will be emailed to Members, added to the Bondi Vixen Private Members Facebook Group and updated on the website (www.bondivixen.com). Any changes will be effective immediately.
Bondi Vixen reserves the right to not provide refunds for change of mind for any product or service purchased at Bondi Vixen. Strictly NO refunds for any reason under any circumstances.